Humanizing
Local Government
An AI-powered video chatbot for government agencies.

Save Time
Reclaim staff time with an
AI-powered chatbot.
AI-powered chatbot.
Get Insight
See what residents care about
with a real-time analytics dashboard.
with a real-time analytics dashboard.
Own the Narrative
Create, share and track your posts
with a social media management suite.
with a social media management suite.
Case Studies
“Rep'd helps us update more residents quickly and effectively on the matters they care about.”
Jordan Ray, Media Specialist, Salisbury MD
366%
Engagement Rate
21x
Increase in Resident Reach
“Rep'd empowers residents to ask questions regarding any aspect of the city, and gives our experts on staff a platform to communicate our progress.”
Marc Mondell, City Manager, Tulare CA
440%
Engagement Rate
139x
Increase in Resident Reach
“Rep'd helped me put a misinformation crisis to bed in ten minutes that otherwise could have taken months to resolve.”
Bret Prebula, City Manager, Suisun City CA
423%
Engagement Rate
4x
Increase in Resident Reach
“When a recent misinformation spread was creating confusion amongst our residents, we used Rep'd to clear it up immediately.”
Katrina Thompson, Mayor, Broadview IL
383%
Engagement Rate
23x
Increase in Resident Reach
Press


Four technology companies are part of the city's initiative, which is aimed at growing its tech industry and making strides in smart city and digital government work. A Living Lab facility is in the works.
Read MoreAbout Us

While working together at Twitter, Mike Baumwoll and Mark Friese noticed that social media-originally meant to improve public discourse-was instead damaging it.
All too often, local governments became the collateral damage, facing misinformation, disengagement, and unwarranted hostility.
In response, Mike and Mark built Rep'd: an AI-powered video chatbot that humanizes local government to create lasting trust between dedicated community leaders and the residents they serve.
Rep'd is built on the belief that vibrant, trusting communities are created not through anonymous posts or walls of text, but by enabling real people-names, faces, and voices-to engage directly, honestly, and respectfully.
In response, Mike and Mark built Rep'd: an AI-powered video chatbot that humanizes local government to create lasting trust between dedicated community leaders and the residents they serve.
Rep'd is built on the belief that vibrant, trusting communities are created not through anonymous posts or walls of text, but by enabling real people-names, faces, and voices-to engage directly, honestly, and respectfully.
Leadership

Mike Baumwoll
CEO
Mike is a seasoned entrepreneur with 15 years of experience in digital marketing,
business development, and government technology. After 6.5 years at Twitter,
Mike channeled his passion and energy into improving transparency between communities and their government leaders.
With two little ones at home, Mike is dedicated to building technology that will make his kids proud.
Mike holds a BA from Lafayette College.

Mark Friese
COO
Mark is an experienced, enthusiastic business leader with a passion for solving meaningful societal problems.
A 10-year veteran of Twitter's global advertising team, Mark left a comfortable career in sales to help Rep'd
fulfill its mission of improving trust and transparency in communities nationwide.
Mark holds a BA from Stanford University and an MBA from UC Berkeley's Haas School of Business.
































